Your Custom Furniture Journey

From your first inquiry to the moment your custom piece arrives at your door, we guide you through every step of creating furniture that tells your story. Our collaborative process ensures your vision becomes a cherished reality that will be treasured for generations.

Our Four-Step Process

Step 1: Inquiry and Initial Details

1-2 days

Start your custom furniture journey with a detailed consultation where we gather all the specifics about your dream piece.

Browse our gallery and click on pieces that inspire you

Complete our detailed inquiry form with size, wood species, and finish preferences

Provide measurements and photos of your space for optimal design

Receive personalized guidance on wood selection and design options

Frequently Asked Questions

We need the dimensions of the space where your furniture will go, including height clearances, doorway measurements for delivery, and any specific size requirements you have in mind.

Yes! We can mail sample chips or share them in-studio, and we can color‑match from photos or a mailed reference to help you choose the perfect wood and finish.

Absolutely! We love working with your inspiration photos, sketches, or ideas. Our team will help refine your vision into a buildable design.

Step 2: Quote and Design Process

3-7 days

We provide detailed estimates and, for complex pieces, create custom drawings to ensure your vision is perfectly captured.

Receive an informal estimate based on your specifications

For complex pieces, we create detailed drawings with three renderings ($400, credited to final invoice)

Formal quote provided upon design approval

50% deposit required to secure your place in our build queue

Frequently Asked Questions

Our quotes are valid for 30 days. After that, we may need to adjust pricing based on current material costs, but we'll always communicate any changes upfront.

For complex designs/builds, the $400 drawing package includes up to three dimensioned shop drawings (key views, materials, and specs). When you place your order, we apply the full $400 as a credit to your invoice.

Yes, we include minor revisions in our design process. Significant changes may require additional drawing time, which we'll discuss with you first.

Step 3: Crafting and Building

4-12 weeks

Our skilled artisans begin crafting your piece with regular updates and collaboration on finishing details.

Lead times vary: 4-12 weeks for custom pieces, 2 weeks for standard in-stock items

Hardware selection consultation for knobs, pulls, and other details

Regular progress updates with photos during the finishing process

Collaborative stain color perfection using our signature finishing techniques

Frequently Asked Questions

We love showing our process! Workshop visits can be arranged by appointment. You'll see firsthand the care and craftsmanship going into your piece.

Minor changes are often possible early in the process. Once components enter finishing, changes may be limited and can affect timeline or cost—if you need an adjustment, we’ll review options with you right away.

Each piece goes through multiple quality checkpoints, from initial wood selection through final finishing. We photograph key stages to document the process.

Step 4: Completion and Delivery

1-2 weeks

Your finished piece undergoes final inspection, professional photography, and careful delivery with optional setup service.

Professional photo shoot of your completed piece

Final quality inspection and approval process

Delivery coordination with our trusted private shipping partners

Choice of white-glove in-home setup or curbside delivery

Furniture care and warranty documentation provided

Frequently Asked Questions

We deliver nationwide with private, insured furniture shippers—blanket‑wrapped, handled by professionals. White‑glove service (in‑home placement and light assembly) is available across the U.S., and we also offer curbside delivery when preferred. Local deliveries (≈50 miles) are handled by our team with setup included. Please tell us about stairs or tight access so we can plan the right crew.

Yes for local deliveries and for nationwide white‑glove service: our team brings your piece inside, places it in the room, and completes any light assembly required (for example, attaching legs or tops). For curbside deliveries, in‑room placement and assembly aren’t included; basic instructions are provided and we can recommend local help if desired.

Please inspect at delivery and note any visible issues on the paperwork; take photos and contact us within 48 hours. All shipments are insured— we coordinate any necessary repair or replacement and handle the claim process for you.

Ready to Begin Your Custom Furniture Journey?

Every piece we create is a collaboration between your vision and our craftsmanship. With nearly two decades of experience transforming reclaimed barn wood and premium American hardwoods into family heirlooms, we're here to guide you through every step.

Questions about our process? Visit our FAQ page or contact us directly. We're here to help make your furniture dreams a reality.